Miami Industrial Trucks Newsletter
 
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September 4, 2008

Adding Value...Solving Problems

Miami Industrial Trucks, Inc. continues to successfully promote its exclusive program called Resource One. We believe this is a compelling "value added" service to our customers.

With 50+ years in business, we have always tried to be our customers' "single source" for all their material handling needs. Today we have additional products and services beyond our extensive lift truck capabilities, including…

  • Dock loading equipment:  shelters, levelers, doors, etc.
  • Pallet rack layout and installation/storage products/in-plant offices
  • Operator safety training:  forklift and aerial work platforms
  • Personnel/burden carriers:  tug units
  • Industrial sweeper and scrubber equipment
  • Aerial work platform equipment and service
  • Industrial battery and charger service and equipment
  • Waste balers and compactors:  sales and service
  • Industrial lighting
  • Fleet management services:  full service leasing and rental.

MIT sources, services and supports everything we supply. This gives our customers product and service bundling opportunities. By entering into our Resource One program, customers can reduce their vendor base and lower their material handling operating costs. Let our company show you after we survey your company's needs and give you a return on investment (ROI) analysis.

Call us today to have one of our Account Managers explore the benefits of this unique program with your company. You'll be pleasantly surprised at the savings that can be achieved by MIT's Resource One program.


Mobile Tire Service

Miami Industrial Trucks, Inc. is proud of its "state of the art," new "specially designed" forklift tire press truck to better serve our many industrial tire customers. We have the ultimate piece of equipment to press forklift tires.

MIT's Forklift Tire Truck is equipped with every type of press tool to remove and install any type and style of industrial truck tires. This vehicle has a lift gate to raise the tires into the truck and a lift plate inside to raise the tires and rims up to the tire press. It’s user-friendly and safe, and enables our technician to be very productive in mounting tires in your place of business. This will maximize forklift uptime for our customers. Our truck can be backed up to dock doors so that your forklifts don’t have to be taken outside of the building in the rain or snow. Ray Brush, a 30+ year veteran technician with our company, says, "This is the best tire press truck I’ve ever seen or used. The customers who have watched me in action are completely amazed at how quickly and safely this truck handles their forklift tire pressing needs." Please don’t hesitate to call our parts department for your forklift tire needs at 800-444-4808.
With MIT's Forklift Tire Truck, tires can be pressed right in your place
of business.


 

The truck backs up to dock doors so forklifts don't have to be outside in rain or snow.
 
A lift gate raises forklift tires directly in the truck.


G-Force — A Forklift Impact Monitor

Most industrial accidents and damages in the material handling industry can be attributed to careless operation and operator abuse. They say that in excess of 70% of the maintenance costs on lift trucks can be attributed to operator abuse. MIT now has a solution to your problem with a G-Force Impact Monitor device to put on your lift truck. These devices have been on the market for several years now, and we feel today they are reliable. They can help reduce impact problems to lift trucks, equipment, inventory, pallet racking, etc.

How it Works — The G-Force is a box that is installed on the vehicle. Much like a car's airbag, the G-Force alarm will sound every time the truck contacts another object at a certain level of impact. The horn sounds until a supervisor is able to disarm the truck. The G-Force records the time of the incident and who the operator was so that the forklift operators can be held accoun-table for their actions. The alarm remains engaged and the forks lowered until a "Disarm Key" resets the unit. The system is pro-grammed to detect potentially damaging impacts while ignoring the low energy bumps and jots of normal operation. The G-Force mounts on almost any material handling vehicle, IC or electric, and takes approximately 45 minutes to install. Depending on your need, the G-Force has the capability to run several management reports using a Windows-based PC.

Call one of our Miami Industrial Trucks, Inc. Account Managers today and learn more about your investment cost, installation and availability of this unique safety device.


Waste Reduction and Recycling Equipment Save Money

Waste hauling companies are just that, haulers. They make money every time they pull your waste container. Oftentimes, a hauler will charge you the same rate for each pickup. It doesn't matter if you have 100 pounds of trash or 20,000 pounds. It is up to you to maximize your waste loads. How? Compaction is the answer. The right piece of compactor equipment can save you up to 70%. Most of our customers can save 40-50% in the first year. Call Miami Industrial Trucks, Inc. today and have one of our compactor/baler specialists perform an on-site survey. By looking at your waste bills and usage and understanding local hauling regulations, we can suggest the best method for you to obtain the largest savings possible. Call us today at 800-444-4808.

Maximize your waste loads with compactor equipment
 
The right compactor can save you up to 70% in hauling costs.


                    Customer Satisfaction Guarantee

One of the things we are most proud of as a company is our written Customer Satisfaction Guarantee. It's all on one page and signed by
our President/CEO. The one-page document spells out clearly the many important service guarantees we make to our customers. The equipment or service you purchase today is only as good as the people behind it. Miami Industrial Trucks, Inc. has been an award-wining dealer ever since it opened its doors in 1956. The following are just a few of the guarantees we make to our customers:


 

Service
  • Miami Industrial Trucks (MIT) provides 24/7/365 service and will respond to your emergency service call within 2-4 hours, or the service call charge will be waived.
  • Your Planned Maintenance (PM) will be completed within 10 business days of the due date or there will be no standard PM labor charge.
  • Any lift truck will be repaired correctly when promised or you’ll get a comparable free loaner until repairs are complete. We also guarantee our service work for 6 months.
Parts
  • Miami Industrial Trucks, Inc. will supply the replacement Caterpillar or Mitsubishi part you need within 24 hours or the part is free (when ordered by 4:00 P.M. EST). Parts Program guidelines are set up by Cat and Mitsubishi Lift Truck Mfg.
  • All parts purchased from MIT are guaranteed for 6 months.
Rental
  • If we do not deliver rental equipment within the promised time, you will receive a certificate for one free day of rental.
Equipment
  • If any new or used equipment does not perform as represented, and we do not solve the problem to your satisfaction, we will buy it back, less applicable rental charges, within 60 days of delivery.

MIT is a service-driven company selling and servicing products, which we back with our written personal guarantee. Call us today for a copy of our exclusive Customer Satisfaction Guarantee.

 

 
Corporate Headquaters: Miami Industrial Trucks, Inc.  •  2830 E. River Road   •  Dayton, OH 45439  •  800-444-4808
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